Terms & Conditions . . .
Cancellation Policy
In the event of any cancellation, or part cancellation, or failure to arrive by any or all of the guests, on the agreed date, for whatever reason including illness, the full cost of the booking will be payable. (Please note that all deposits are non refundable) Newton Farmhouse will endeavour to re-let the accommodation for the period of the cancellation but for any part of the cancelled visit that is not re-let a charge will be levied.
In all instances notice of cancellation must be in writing and will be effective from the date of receipt by Newton Farmhouse
Termination Policy
Newton Farmhouse reserves the right, at its discretion, to terminate, without notice, an individuals stay where deemed necessary through unacceptable behaviour or as a result of actions which are likely to endanger or offend others (Please note that non compliance of our strict non smoking policy would constitute termination). In such circumstances any outstanding account must be settled, no refunds will be made.
Payment
Payment of final accounts and deposits are acceptable by cash or by cheque accompanied by a valid cheque guarantee card or debit card. Any payment by credit card will be subject to a surcharge of 2%.
Non smoking & Pets
Smoking is not permitted within any part of Newton Farmhouse whatsoever. Please note that any offending guests will be asked to leave immediately and will be liable for professional cleaning of the room and outstanding balance for nights booked but not taken through early departure. Pets are not permitted in the house or in the grounds.
Damage
Guests are welcome to consume wine in the bedrooms but in the event of spoilage to furnishings and bedding will be liable to either professional cleaning costs or cost of replacement if the former is unsuccessful or inappropriate. This also applies to any other spillages or damage to flooring or fixtures.
Departure
Guest are requested to vacate rooms before 10.30am on morning of departure.
Faults & Complaints
Any fault or complaints must be reported to the management at the time of the occurrence. Any complaints received after the event will not be accepted. In the event of any major failure of any equipment, property or utilities, this will be dealt with as speedily a possible. The management cannot be held responsible for any inconvenience caused. All equipment and property is maintained on a regular basis.
Effective Date
These terms and conditions supersede all others and are effective from 16 July 2008. The right is reserved to amend the contents without notice.
